PST After Sales — 360° Service Solution

Fast. Efficient.
Cost-effective.

25+

Years of expertise

40.000+

Service cases/month

97%

Refurbishment rate

20+

Notable clients

After Sales Service

Professional Repair & Service Operations

Leverage our 25 years of expertise in technical service. Our repair team specializes in electronics of all kinds — from consumer electronics to home appliances and IT products.

With numerous manufacturer authorizations, PST can handle the majority of service cases directly and without detours — saving time and costs.

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Service Overview

Our After Sales Services

All from a single source — for renowned industry and trade companies.

RTB Processing / Depot Repair

Warranty and guarantee cases as well as chargeable repairs outside manufacturer warranty — processed daily and professionally.

Pick up and Return

Direct collection from the customer or DHL return label for free shipping. Return shipment after repair without delay.

DOA Processing

Inspection of incoming service cases for DOA compliance and adherence to prescribed DOA guidelines.

Spare Parts Management

Management and stocking of all necessary spare parts for timely repair processing without delays.

Exchange / Swap

Swap concepts: directly on-site or after receipt at the service center — flexible according to service strategy.

Refurbishment

Cosmetic and technical refurbishment of service goods — full overhaul to visually and technically flawless condition.

Parts Recovery

Support with limited availability — device inspection, fault analysis, ESD-compliant packaging, storage and worldwide shipping.

Rework

Software update or technical device modification. Rapid rework of large and small series.

Quality Management

Permanent quality control and process monitoring — complete documentation in the GoBase service management system.

Documentation & Reporting

Standard and customized reports — processing times, fault patterns, cost analyses.

Your Benefits

Why PST After Sales?

Pre-calculable Costs

Fixed flat rates per service case — no surprises

Same-day Processing

Maximum customer satisfaction through fast response

Scalable Operations

Modular solution grows with your requirements

High Service Quality

Permanent quality control and process monitoring

Full Transparency

Real-time insight into all service cases via GoBase

Fraud Protection

Intelligent processing reliably filters abuse

Your After Sales Partner

Starting now — ready to go.

Discover how PST optimizes your service operations. Free initial consultation with no obligation.

Fast. Efficient.Cost-effective.