PST Servicecenter
Your Strategic Partner

Turning Returns into Profit.

PST handles all your returns, after-sales, and logistics processes — efficiently, transparently and sustainably.

25+
Years of expertise
8.000
m² service facility
40.000
Service cases per month
97%
Refurbishment rate
PST Servicecenter Heiligenhaus
8.000+
Secured Facility
2004
Founded in Heiligenhaus
About PST

More Than a Service Provider.

PST - professional support technologies GmbH is one of the leading specialists for complex returns management and after-sales processes. With more than 25 years of service expertise, we develop tailor-made, flexible solutions for your products and individual requirements.

We see ourselves not as a service provider, but as a strategic partner to our clients. Long-term, healthy collaboration is our top priority.

Strategic Partner
GoBase Technology
Up to 97% Refurbishment
Full Transparency
Scalable & Flexible
Sustainable & Certified
Learn more
Technology

GoBase —
Our Proprietary System.

Our proprietary returns management system with plug & play integration to all common shop and ERP systems.

  • Interfaces to all relevant shop and ERP systems
  • Real-time dashboard and custom reporting
  • Complete documentation of every process step
  • Custom development for your requirements
  • Full transparency — anytime, anywhere
Discover GoBase
The PST Process
01
Receiving & Registration
Receiving, plausibility check, barcode assignment
02
Inspection & Analysis
Condition assessment by trained specialists
03
Refurbishment & Repair
Cleaning, repackaging, repair in our own center
04
Assessment & Classification
GDPR compliant, evaluation by defined criteria
05
Storage & Shipping
Immediate booking and preparation for sale
06
Reporting & Analytics
Custom reports, return rates, forecasts
Industry Expertise

More than 20 leading companies trust PST in these sectors

Consumer Electronics Home Appliances Computers & IT Floor Care & Cleaning E-Commerce & Retail
Insights

Our Service Center

PST Werkstatt
Servicecenter · 8.000 m²
Insights
Quality Check
Shipping
Get Started

Ready to turn your returns into profit?

Talk to our team and get a tailored proposal.