PST - professional support technologies GmbH
Velberter Str. 91
42579 Heiligenhaus, Germany
Phone: +49 (0)2102 / 1 68 97-0
E-Mail: [E-Mail geschützt]
Managing Directors: Frank Löber, Salvatore Rocco
We only process personal data of our users to the extent necessary to provide a functional website and our content and services.
The processing of personal data is based on Art. 6(1) GDPR: consent (lit. a), contract performance (lit. b), or legitimate interest (lit. f).
Our website is hosted by an external service provider. Personal data collected on this website is stored on the host's servers. The use of the host is based on Art. 6(1)(f) GDPR.
This site uses SSL/TLS encryption for security. You can recognize an encrypted connection by "https://" in the address bar.
The provider automatically collects information in server log files:
Collection is based on Art. 6(1)(f) GDPR (legitimate interest in technically error-free presentation).
This website does not use any web analytics or tracking tools. No usage profiles are created.
Our contact form does not transmit any data to our server; it prepares a message to us in your e-mail program. We only receive your details once you send that e-mail. We process them to handle your inquiry on the basis of Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding). The data remains with us until you request deletion or the purpose ceases; statutory retention obligations remain unaffected.
This website only uses technically necessary cookies (Section 25(2) No. 2 TDDDG): "pst-lang" stores the language of the last page you visited so that, for example, the blog appears in the same language; "pst-lang-visited" records that the one-time language redirect on your first visit has already taken place. Neither contains personal data; both are stored for a maximum of 12 months. A session cookie is set after logging in to the password-protected editorial area of the blog. We do not set any tracking or marketing cookies.
This website serves the "Inter" font and the script libraries used for animations exclusively from our own server. No connections to external servers (e.g., Google Fonts or content delivery networks) are established when you access our pages. External services (Google Maps, Join.com) are only loaded once you explicitly trigger them with a click.
On our "About us" page we show our location using the Google Maps service by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The map is only loaded when you click "Show map"; only then is information such as your IP address transmitted to Google, possibly also to servers in the USA (Google is certified under the EU-US Data Privacy Framework). The legal basis is your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). Further information: Google Privacy Policy
On our careers page you can display current job openings via a widget provided by JOIN Solutions AG, Eichenstrasse 2, 8808 Pfäffikon SZ, Switzerland. The widget is only loaded when you click "Load job openings"; only then is a connection to Join.com servers established and data such as your IP address transmitted. The legal basis is your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). The EU Commission has issued an adequacy decision for Switzerland. Applications submitted through Join.com are subject to Join.com's privacy policy.
You have the following rights:
Contact for data protection inquiries: [E-Mail geschützt]
This privacy policy is currently valid (as of: October 2026).
